Legal

Terms & Conditions

Alora · Last updated: 25 August 2026

These Terms and Conditions (“Terms”) apply to the Alora mobile application (the “Application”), developed and operated by Loved By Her LLC (the “Service Provider”, “we”, “us”, or “our”), a limited liability company registered in the Commonwealth of Virginia, United States.

By downloading, installing, accessing, or using the Application, you agree to be bound by these Terms. If you do not agree, you must not use the Application.

1. License and Use Restrictions

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Application strictly for your personal, non-commercial use, subject to these Terms.

You must not, directly or indirectly:

All intellectual property rights in the Application and its content remain the exclusive property of the Service Provider.

2. Modifications, Availability, and Charges

We reserve the right to modify, suspend, discontinue, or restrict access to the Application (or any part of it) at any time, with or without notice.

We may introduce paid features, subscriptions, or changes to pricing. Any material changes will be communicated through the Application or applicable app store listings.

We do not guarantee that the Application will always be available, uninterrupted, secure, or error-free.

3. User-Generated Content (UGC)

By submitting, uploading, posting, or sharing any content through the Application, including text, images, videos, audio, or other materials (“User Content”), you retain ownership of your User Content.

However, you grant the Service Provider a worldwide, perpetual, irrevocable, royalty-free, transferable, and sublicensable license to use, host, store, reproduce, modify, adapt, publish, distribute, publicly display, and otherwise exploit such User Content for the purposes of operating, improving, promoting, and marketing the Application and related services, in any media or platform.

You acknowledge and agree that:

Content Restrictions

You must not upload or share content that is unlawful, abusive, misleading, or harmful.

No nudity or sexually explicit content of any kind is permitted, including depictions of sexual acts, genitalia, or explicit intimate body parts.

We reserve the right to remove, restrict, or delete any User Content at our sole discretion, without notice or liability.

4. Accounts, Data, and Security

Personal data is collected and processed in accordance with our Privacy Policy.

You are responsible for maintaining the confidentiality of your login credentials and for securing your device. We are not liable for any loss or damage resulting from unauthorized access caused by your failure to safeguard your account or device.

5. AI Features and Limitations

The Application may include artificial intelligence–powered features, including an AI assistant inspired by the mindset, principles, and general guidance style of Maureen Koepke (“AI Features”).

You acknowledge and agree that:

You remain solely responsible for how you interpret and apply any information provided by AI Features.

To the fullest extent permitted by law, the Service Provider disclaims all liability arising from reliance on AI-generated content.

6. Subscriptions, Payments, and Refunds

Paid features and subscriptions are processed through the Apple App Store or Google Play Store, depending on your device.

Billing, renewals, cancellations, and refunds are governed exclusively by the applicable platform’s terms and policies. We do not control and are not responsible for refund decisions made by Apple or Google.

7. Third-Party Services

The Application may integrate or rely on third-party services, including but not limited to:

These services are governed by their own terms and privacy policies. We are not responsible for the content, actions, availability, or practices of third-party services.

8. Internet Connectivity and Device Requirements

Certain features require an active internet connection. You are responsible for any data charges, roaming fees, or network costs incurred.

You are also responsible for ensuring your device remains compatible with the Application.

9. Disclaimers

The Application is provided “as is” and “as available”, without warranties of any kind.

To the maximum extent permitted by law, we disclaim all express and implied warranties, including warranties of merchantability, fitness for a particular purpose, accuracy, availability, and non-infringement.

We do not guarantee specific results, outcomes, or improvements from using the Application.

10. Limitation of Liability

To the fullest extent permitted by law, the Service Provider shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of data, loss of profits, or business interruption, arising from or related to your use of or inability to use the Application.

Our total liability to you for any claim shall not exceed the amount you paid (if any) to access the Application during the twelve (12) months preceding the claim.

11. Updates and Termination

We may update the Application at any time. Continued use may require installing updates.

We reserve the right to suspend or terminate your access to the Application at any time, without notice, for any reason. Upon termination, your license ends and you must cease use of the Application.

12. Platform Disclaimer (Apple & Google)

These Terms are between you and the Service Provider, not Apple Inc. or Google LLC.

Apple and Google are not responsible for the Application, its content, maintenance, or support, and have no liability to you with respect to the Application.

13. Changes to These Terms

We may revise these Terms from time to time. Updated Terms will be posted within the Application or on our website. Continued use of the Application constitutes acceptance of the revised Terms.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of the Commonwealth of Virginia, United States, without regard to its conflict-of-law principles. Any disputes shall be subject to the exclusive jurisdiction of the state and federal courts located in the Commonwealth of Virginia.

15. Contact

For questions or concerns regarding these Terms, please contact us at maureen@lovedbyher.com.